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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
16206
Cisco
4591
HPE
3553
Lenovo
1355
Fortinet
1089
HP
980
Zebra
395
SonicWall
391
APC
323
Dell
299
Extreme Networks
199
Veritas
147
CyberPower
114
Datalogic
90
Eaton
79
Microsoft
71
Red Hat
58
Datto
55
Veeam
41
McAfee
38
Acronis
35
Epson
29
ASUS
23
Palo Alto Networks
18
Opengear
18
EPOS
15
Logitech
6
Ergotron
5
Cambium
3
SMART Technologies
3
Samsung
3
Kyocera
3
HoneyWell
3
Dynabook
2
Seal Shield
2
Synology
2
Ivanti
2
ICT Group
1
Toshiba
1
QNAP
1
Brother
6469
$0 - $300
6006
$300 - $800
6009
$800 - $2000
5948
$2000 - $5600
5817
$5600+
25970
Service
3835
Warranty
6801
1 Year
5271
3 Year
3010
5 Year
1576
4 Year
976
2 Year
62
7 Year
31
1 Month
26
1 Incident
14
12 Month
13
6 Year
11
24 Month
9
1 Year / 1 Incident
6
36 Month
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
1
1 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 1 Incident
1
3 Year / 3 Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
17702
Phone Support
12049
Parts Replacement
11338
Replacement
9489
Web Knowledge Base Access
7970
New Releases Update
6987
Repair
2407
Diagnosis
2341
Software Update
2015
Software Upgrade
1879
Web Support
1778
Email Support
1462
Remote Diagnosis
961
Software Support
944
Defective Media Retention
735
Software Maintenance
665
Installation
643
Accidental Damage Protection
436
Online Training
408
Hardware Support
385
Intrusion Definition Update
364
Live Chat
326
Hardware Maintenance
319
Commissioning
311
Troubleshooting
300
Reporting
284
Online Return Material Authorization (RMA)
223
Configuration
215
Online Support Tools Access
209
Customer Dashboard
199
Logistics
194
Escalation Support
170
Knowledge Base Access
154
Case Management
154
Consulting
114
URL Database Update
114
Virus Definitions Update
113
Email Database Update
109
Comprehensive Coverage
109
Remote Monitoring
106
Escalation Management
104
Security Update
97
Cleaning
97
Firmware Updates
94
Firmware Upgrade
91
Training
77
Software Application Support
75
Fax-On-Demand
74
Comprehensive Defective Material Retention
73
Analysis
72
Spares Pool Management
9328
On-site
3702
Service Depot
561
Carry-in
12
Carry-in/Service Depot
3
Carry-in/On-site
2
On-site/Service Depot