Vendor Services
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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
16201
Cisco
4590
HPE
1145
Fortinet
1086
HP
983
Zebra
575
Lenovo
394
SonicWall
391
APC
299
Extreme Networks
294
Dell
199
Veritas
147
CyberPower
114
Datalogic
90
Eaton
79
Microsoft
71
Red Hat
58
Datto
55
Veeam
46
McAfee
38
Acronis
35
Epson
23
Palo Alto Networks
19
ASUS
18
EPOS
15
Logitech
6
Ergotron
5
Cambium
3
SMART Technologies
3
Kyocera
3
Dynabook
2
Seal Shield
2
Synology
2
Ivanti
2
ICT Group
1
Toshiba
1
QNAP
1
Samsung
1
Brother
6373
$0 - $300
5705
$300 - $800
5142
$800 - $1900
4978
$1900 - $5200
4799
$5200+
23926
Service
2626
Warranty
6190
1 Year
4400
3 Year
2151
5 Year
1145
4 Year
540
2 Year
58
7 Year
31
1 Month
25
1 Incident
14
12 Month
13
6 Year
11
24 Month
9
1 Year / 1 Incident
6
36 Month
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
1
1 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 1 Incident
1
3 Year / 3 Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
15972
Phone Support
11302
Replacement
9787
Parts Replacement
9437
Web Knowledge Base Access
7919
New Releases Update
4851
Repair
2406
Diagnosis
2335
Software Update
2012
Software Upgrade
1829
Web Support
1718
Email Support
1457
Remote Diagnosis
923
Software Support
662
Software Maintenance
644
Accidental Damage Protection
442
Online Training
408
Hardware Support
407
Defective Media Retention
379
Intrusion Definition Update
364
Live Chat
326
Hardware Maintenance
319
Commissioning
308
Troubleshooting
298
Reporting
284
Online Return Material Authorization (RMA)
215
Online Support Tools Access
212
Configuration
209
Customer Dashboard
199
Logistics
191
Escalation Support
178
Installation
170
Knowledge Base Access
153
Case Management
153
Consulting
109
Comprehensive Coverage
109
Remote Monitoring
109
URL Database Update
109
Virus Definitions Update
108
Email Database Update
106
Escalation Management
104
Security Update
99
Cleaning
94
Firmware Updates
94
Firmware Upgrade
90
Training
77
Software Application Support
75
Fax-On-Demand
74
Comprehensive Defective Material Retention
72
Spares Pool Management
69
Remote Technical Support
6765
On-site
3645
Service Depot
561
Carry-in
12
Carry-in/Service Depot
3
Carry-in/On-site
2
On-site/Service Depot